Refund Policy
Last Updated: 01/Nov/2023
- Refund Eligibility
1.1. At U & I Travels, we strive to provide the best possible travel and tour experiences for our customers. We understand that sometimes circumstances may require the cancellation or modification of a booked service. This Refund Policy outlines the circumstances under which refunds may be requested.
1.2. Refunds may be eligible for the following reasons:
- Cancellation by U & I Travels: If we cancel a service or tour, you will receive a full refund.
- Cancellation by the Customer: If you cancel your booking, the eligibility for a refund will be subject to our cancellation policies, which can vary depending on the service booked. You are responsible for reviewing and understanding the specific cancellation policies for your booking before making a reservation.
- Cancellation Policies
2.1. Cancellation policies for specific services are available on our website. You are responsible for reviewing and understanding the cancellation policies for your booking before making a reservation.
- Requesting a Refund
3.1. To request a refund, you must contact U & I Travels by email at [customer support email] or phone at [customer support phone number].
3.2. Refund requests will be reviewed on a case-by-case basis, and eligibility for a refund will depend on the circumstances and the specific service or tour booked.
- Refund Processing Time
4.1. Refund processing times may vary depending on the payment method used. Typically, refunds are processed within [number] business days.
- Chargebacks and Disputes
5.1. If you initiate a chargeback or dispute with your credit card company or payment provider before contacting us for a refund, we reserve the right to deny your request for a refund.
- Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us at:
- U & I Travels Website: www.unitravels.in Email: kevinclarkfit@training.com Phone: +91 9821 005681